Refund policy

Return & Refund Policy – QUICKCRAVE

At QUICKCRAVE, we strive to ensure that every order reaches you in perfect condition. Please read our policy carefully before making a purchase.

1. No Returns on Frozen Products
Due to the perishable nature of our products, all frozen items including snacks, momos, nuggets, and other ready-to-cook foods are non-returnable and non-exchangeable. We recommend checking the product description and quantity carefully before placing your order.

2. Refund Eligibility
Refunds are considered only in the following scenarios:

• Incorrect product delivered

• Damaged or defective product received

3. Refund Process

• If your order qualifies for a refund, please contact us within 24 hours of delivery at the contact below.

• Provide your order number, product details, and photos (if applicable) of damaged or incorrect items.

• Once verified, the refund will be processed to your original payment method within 7–10 business days.

4. Exchanges
Exchanges are not available for frozen products. For other eligible items, exchanges will be processed on a case-by-case basis.

5. Contact Us
For any concerns regarding your order, please reach out to us at:
📧 Email: mavalenterprises@gmail.com
📞 Phone: +91 87999 91796

We appreciate your understanding and cooperation in ensuring food safety and quality.